Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including information:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Name, email address, postal address, and telephone number
• Financial information (such as bank details) if you make an investment or purchase
• Professional or employment-related information
• Investment preferences and risk tolerances
• Any other information you provide to us voluntarily

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Browsing behaviour and patterns
• Pages viewed, time spent on pages, and clicks

2. How We Collect Your Information

We collect information from you through various methods, including:

2.1 Direct Collection

Information you provide to us directly when you:

• Complete forms on our website
• Register for an account
• Subscribe to our newsletter
• Request information about our properties or services
• Communicate with us via email, telephone, or in person
• Participate in surveys or feedback forms
• Make an investment or enter into an agreement with us

2.2 Automated Collection

Information collected automatically as you navigate through our website:

• Through cookies and similar tracking technologies
• Web server logs
• Analytics tools

For more information about our use of cookies, please see section 6 of this Privacy Policy.

2.3 Third-Party Sources

We may also receive information about you from third parties, such as:

• Business partners
• Subcontractors in technical, payment, and delivery services
• Advertising networks and analytics providers
• Credit reference agencies

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Legitimate Interests

Where we process your information based on our legitimate interests, these interests include:

• Providing, developing, and improving our services
• Understanding how our website is used
• Promoting and marketing our services
• Protecting against fraud and legal claims
• Managing our relationship with you

4. Sharing Your Information

We may share your personal information with the following categories of third parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• IT and system administration providers
• Professional advisers including lawyers, bankers, auditors, and insurers
• Marketing and communication agencies
• Payment processors
• Customer relationship management providers

These service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than to provide services to us.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with other third parties with your consent or direction to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorised use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are small data files that are placed on your device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

6.1 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

6.2 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about the cookies we use, please see our Cookie Policy.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

8. Your Data Protection Rights

Under UK and EU data protection laws, you have rights in relation to your personal information. You have the right to:

8.1 Access Your Data

You have the right to request copies of your personal information. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

8.2 Correct Your Data

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete.

8.3 Erase Your Data

You have the right to request that we erase your personal information, under certain conditions.

8.4 Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

8.5 Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

8.6 Data Portability

You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

8.7 How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. International Transfers

We may transfer your personal information to countries outside the UK or European Economic Area (EEA) for processing. Whenever we transfer your personal data outside the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards:

• We may transfer data to countries that have been deemed to provide an adequate level of protection by the UK or European Commission.
• Where we use providers based in countries without adequacy decisions, we may use specific contracts approved by the UK or European Commission which give personal data the same protection it has in the UK and Europe.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.

10. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 18, please contact us using the details provided in the "Contact Us" section of this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy policy of every website you visit.